The Amazon Transportation organization oversees the end-to-end shipping across Amazon’s e-commerce network. When I joined in 2020, I focused on Relay for Carrier—a platform used by independent carriers to book and manage freight. One of my core projects was a new scheduling experience designed to bridge operational workflows between carriers, associates, and drivers. The work involved significant technical constraints, cross-team alignment, and a highly compressed timeline. I delivered the foundational v1 experience while establishing a framework for iterative improvements.