Reviews are a cornerstone of the Amazon shopping experience, and when merchants participating in the Buy with Prime program wanted to have them added to their direct-to-consumer sites, we had to determine the best solution to deliver this in a short timeline. I worked on the project beginning in 2022, taking both the shopper and merchant experience into account and collaborating heavily with the Reviews and Buy with Prime product and UX teams.

My role on the project:

• Customer research

• Information architecture / UX

• Cross-org collaboration

• Visual design

• Developer support

• Strategic roadmap definition

This project cannot be shown publicly. For details about this work, please contact me directly.